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A vision for the future: Insights from our CEO

At Q-Free, we are constantly looking ahead—anticipating challenges, embracing innovation, and shaping the future of mobility. In the following piece, our CEO, Mark Talbot, shares his perspective on the evolving landscape of tolling and traffic management, the importance of cross-functional collaboration, and how we can drive meaningful change in the industry.

Read on for his insights on where we are headed and how we can collectively build a smarter, more connected transportation future.

Global Insights, Local Impact: The Vision for Tomorrow’s Traffic

Studying the past is simple, but defining the future is difficult. Throughout generations, building the future has always been the providence of a small group of visionaries who looked beyond their present to imagine what the world could look like.

In 1980, nobody realized they needed computers or cell phones. But can you imagine your life, work, or play without them now? At that time, home computers were glorified novelties sold at Radio Shack and the iPhone was 27 years away. Visionaries like Steve Jobs, Bill Gates, Paul Allen, and Steve Wozniak, however, imagined a world where computers and mobile devices wouldn’t just exist—they’d be woven into the fabric of our lives. Today, there are more than two billion computers and seven billion cell phones globally.

Vision vs. Innovation

As traffic management visionaries, our role is to anticipate and understand where growth will occur and how we’ll fit into the puzzle five or ten years from now. Innovation is important, but vision is crucial—and these are two very different things.

Visionaries see the future. Innovators turn that vision into reality, crafting solutions that bring it to life. At Q-Free, we strive to be visionaries first. By focusing on the landscape a decade out, we can then be true innovators and develop the solutions that meet the needs of the traffic agencies shaping the future in 2034.

The Future of Safe, Efficient, and Sustainable Travel

How do we become visionaries? At Q-Free, we envision a future where mobility is defined  by safety, efficiency, and sustainability.

Public expectations for these principles continue to evolve. So, what should the future of travel look like? It should be predictable, offering clear and accurate arrival times. It should be fiscally sustainable, using technology-driven solutions to reduce costs and improve operational efficiency over the long run, rather than relying on short-term fixes. And it must be environmentally responsible,  minimizing carbon emissions with as little infrastructure hardware as possible on the roadway.

Connected and ultimately autonomous vehicles will play a key role in achieving these goals. But for those of us who build and manage roadways, the responsibility—and opportunity—to drive this future lies with us.  

Certainties in the Future of Traffic Management

Some aspects of the future are clear:

  • Electrification will continue to reduce gasoline taxes, making road user charging a likely alternative.
  • Infrastructure will become lighter, with digitization, data management, and vehicle-to-infrastructure connectivity playing larger roles.
  • Connected vehicles already generate billions of data points and although connected vehicles are becoming more common, practical use cases for all the accumulated data are still in the very early stages.  
  • Closer integration of roadside systems, advanced traffic management software (ATMS), and road user charging will enable a more holistic and regional approach to traffic management.

We must anticipate and adapt to these changes and stay ahead.

Influenced By Our Global Footprint

As a global leader in tolling and ATMS technologies, Q-Free continually asks: How can we be better in the future? While our tolling  and traffic data management solutions are prominent in Europe and Asia, and our ATMS business is concentrated in the U.S., we are increasingly seeing these solutions transcend geographic and jurisdictional boundaries, creating new opportunities for integration and collaboration.

For instance, large toll operators in the U.S. are now adopting our ATMS platform alongside tolling back-office systems and automated license plate recognition (ALPR) technology. Similarly, entire regions are integrating their traffic management efforts with our ATMS software, as seen in the CV Sync project in California, which coordinates  traffic management across nearly a dozen agencies in the Coachella Valley.

In Europe, we’re advancing our tolling solutions to enable seamless cross-border mobility. Our newly launched Intrada® Operational Back Office is modularly designed to grow with future needs. The OBO integrates our ALPR platform with our device management platform reducing operational complexity and lowering expenses, while ensuring the highest level of performance from our tolling systems.

These examples highlight how Q-Free’s solutions are increasingly bridging jurisdictional and regional divides, paving the way for more connected, efficient, and scalable mobility worldwide.

Breaking Down Silos for a Global Vision

Road management operates differently across continents, countries, and even cities. Yet, the ease of integrating technology is stimulating  a trend toward customers looking globally for solutions. Previously isolated areas are now learning from others, adopting technologies and techniques that were once limited to a particular region.

While local requirements vary, baseline technologies and intellectual property (IP) remain constant. Owning the core IP that drives traffic data and software will ensure we remain relevant, sustainable, and growing.

How is Our Vision?

As innovators committed to the future of traffic management, our vision is fundamentally strong. We don’t have all the answers yet, but because we are intellectually curious and passionate about what we do, we continue to ask the right questions. Vision is a process—developed over time and powered by interest, insight, and imagination. It is this vision, paired with action, which will define the future of Q-Free and transportation systems globally.