Q-Free is the prime mover in innovative, safe, and sustainable transportation management. We work to do two things: improve mobility and make the world better by improving traffic flow, road safety, and air quality in communities all over the world.

As a member of the DevOps team, the Engineer will leverage people process and technology to stimulate collaboration and innovation across the entire software development, operations, and release process. The ideal candidate will work independently to investigate technologies, recommend and implement solution, collaborate and contribute to complex tasks.

Responsibilities Include

• Rely on experience and judgment to independently plan and accomplish goals
• Facilitate communications that reach across Sales, Engineering, Configuration Management, Support and Project Management teams
• Utilize a consistent DevOps approach to improve all phases of the process and ensure end -to-end quality across functions
• Design and build efficient and stable infrastructure to optimize service delivery to meet project uptime requirements in both cloud and client hosted environments throughout the software development lifecycle
• Identify and implement automated infrastructure capabilities like backups, security tools, and monitoring
• Monitor, troubleshoot, maintain, and continuously improve processes for building, packaging, and deploying software
• Baseline recording, identifying product thresholds and track trend development for performance metrics on all products (in regard to deployments and configuration)
• Identify and implement new tools to improve deployment infrastructure and monitoring capabilities
• Virtual machine management, set up, and configuration utilizing VMware, Hyper-V, etc.
• Construct, manage, and implement configuration management (CM) automated install processes for all products and customers
• Installation of proprietary, public, and third- party software on development, test, and/or production servers. This includes customer environments. Responsible for maintaining detailed installation instructions for each installation. Ability to troubleshoot installation issues.
• Kubernetes management, including installing clusters on bare metal/virtual servers, managing cloud clusters, configuring, deploying, and updating pods and containers and managing nodes and storage accounts.
• Maintain Software Release Record for each customer’s site
• Perform database import/exports, execute scripts; ideally be able to create and run complex SQL queries
• Conduct field device testing, software release rollout, OS patching, Application Configuration, COTS tool upgrades, etc.
• Routinely work with customer to coordinate and conduct software release rollout to production sites for multiple Q-Free products
• Work with Sales, Engineering, and Operations to design, document, and propose architecture solutions for future and existing customers.
• 24/7 on-call support is required to support after hours infrastructure issues in order to meet project service level agreements and performance requirements

Qualifications and Competencies

• Minimum of 3 to 6 years’ experience designing, deploying, and maintaining on-premises and hosted solutions
• Experience as a DevOps Engineer in a scalable production environment
• Expertise with DevOps processes and tools supporting Agile application development teams, leading to continuous integration, test, and deployment methods
• Experience with Kubernetes and management platforms like Rancher
• Experience with Git version control and hosted platforms such as GitHub, Bitbucket
• Experience with CI/CD software such as CircleCi, Jenkins
• Experience with scripting languages like Python, Perl, Bash, PowerShell, PHP
• Experience with programming languages like Java, Go, JavaScript, C++
• Familiarity with common API endpoints such as Rest, GraphQL, Soap
• Excellent oral and written communication skills
• Ability to self-manage assigned tasks and projects
• Excellent troubleshooting skills
• Strong knowledge of Linux and/or Windows OS administration
• Solid understanding of and experience with provisioning and managing infrastructure as well as applications in cloud environments, preferably in AWS.
• Candidate must demonstrate experience managing multi-node clusters and explain how to perform common maintenance task, such as changing the IP address or the host nodes or changing the storage locations for pods and services.

Q-Free America ensures our employees are happy and healthy. Our dynamic and comprehensive benefits package allows our employees to take care of themselves and their families. Our benefits package includes, but is not limited to – health, vision, dental, 401 (k) plan, EAP, flexible benefits; also company-paid life, short-term and long-term disability!

For more information, visit our website at www.q-free.com.

We thank all applicants for their interest; however, only qualified candidates will be contacted.

Q-Free proudly celebrates diversity in our employees.

EOE/AA/M/F/Veteran/Disabled Drug-Free Workplace