Our way of working
To change the movements of life, we need to continuously improve and refine the way we work.
Q-Flow, Q-Clean and Q-Safe not only outline our purpose for doing business, but they are the guiding principles for how we do business.
Q-Flow at work
We believe customer focus, engaged employees and clear process management are key to achieving the continuous improvement of our internal processes.
Employee engagement: Our employees are regularly surveyed to maintain a pulse on their engagement, motivation, and satisfaction in their daily work. To further support the entire team member journey, Q-Free hired its first Employee Engagement Manager in 2019 and has a strong focus on continuous employee development through feedback and dialogs.
Q-Free Way: Our framework of processes and procedures, ensures that we can fulfill all tasks required to achieve our objectives in an efficient manner. With our key focus being customer and stakeholder requirements and needs, our knowledgeable employees continuously review and improve our system. Our management system is verified through the ISO 9001 certification.
Risk management: We have implemented structured and proactive risk management to identify, monitor, control and manage our risks and uncertainties. Our risk management is based on principles from ISO 31000 and helps us make informed decisions and mitigate risks in all our processes both on corporate and local level.
Information security: We invest time and effort in information security management. Our ISO 27001 certification currently covers the main office and 4 additional sites and we are in the process of including additional sites.
Q-Clean at work
To positively impact the environment and meet our sustainability goals, we regularly review the environmental impact of how we do business.
Environment: Environment is high on the agenda in Q-Free and one way of emphasizing our role and responsibility and ensure we “walk the talk” , is through our environmental management certification ISO 14001.
Q-Safe at work
Keeping our team members safe is a top priority for Q-Free. We’ve gone several years without accidents due to our good health and safety focus and culture.
H&S: Health & Safety is implemented in our Management system (Q-Free way) and certified in accordance with ISO 45001 for occupational health and safety This means that we have HSE as part of our strategy and specific H&S processes to reduce risks and secure safety at work for our employees and contractors.
H&S representatives: Elected by their colleagues due to their strong Health and Safety focus, our H&S representatives perform H&S inspections, attend H&S committee meetings and ensure a robust H&S culture.
Management System Certifications
Use the link below to access Q-Free’s multicite certificate
Multisite certificate (ISO 9001, 14001, 45001 and 27001
If you have questions regarding these policies or want to learn more about the way we work, contact us today.
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